Market Related Basic– Medical Aid – Provident Fund – Laptop – Cell phone – 3G modem
Can you provide an efficient, accurate, friendly and professional customer service and contribute to the success of our Company? Are you looking to join a market leader, operating since 1968, with year on year growth and a positive attitude to target achievement which operates in a fast growing and constantly evolving industry with a real zeal for staff development and job satisfaction? If the answer is yes, then maybe we have the career for you!
CAME BPT SOUTH AFRICA is the largest Audio and Video Intercom Company in South Africa and it is supplying the broadest portfolio of systems from Audio and Video Intercom Systems products, Gate Automation, Door Automation, Parking Systems, Traffic Barriers, Turnstiles, Access Control Systems, CCTV and others to a wide range of customers throughout South Africa. We are a solely owned subsidiary of our parent company CAME GROUP an Italian manufacturer with in excess of forty years of access automation experience. Due to this growth and recent acquisitions, we now have a vacancy for a CCTV and Access Control Technical Support champion, based in our Johannesburg Head Office.
Must have your own car and be living within close proximity of our HQ, be flexible in order to plan effective management of the territory must have a good geographic appreciation of the area. You will be a self-starter, capable of succeeding with minimal supervision. You must have an evident record of achievement preferably in a related industry, a level of acumen commensurate with this important role and a real can-do attitude. You should ideally have the following characteristics in your profile.
- Minimum of 3 years’ experience in Access Control and CCTV technical support experience
- Minimum of 3 years’ networking support experience.
- PC A+ certification, N+ advantageous
- Installation background advantageous
- Technical sales experience advantageous
- Language: English and Afrikaans (mandatory)
The role has various clear strategic goals, which are all important.
CCTV and AC technical support
It means to support the customers on the CCTV and the Access Control range for both processes of pre-sales and after-sale. Pre-sales will involve site survey, products suggestion for the project, revision of bill of quantity for the systems to be proposed. After-sale will involve support to customers for the commissioning, training and the activation of the systems. Assisting on technical support on other range of products, when required, especially on the IP based ones.
Testing and verification
This is related to new potential products also in relation with integration, and interface on various software based products in our range. It may also include an activity of testing of the products received from suppliers, when a firmware or software update is required.
It means supporting the Training manager on technical training to customers and internal staff, especially on CCTV and Access Control products and on network/IP topics. It may require to develop specific documents and presentations for this purpose.
Assistance and internal IT support
This is minor task but can be required from time to time.
In time, this position can evolve into a sales position in terms becoming a consultant for the customers. This can be discussed in detail during the interview.
You would be expected to work in a structured manner following set procedures and you will report to the CCTV and Access Control Product Manager.
The role attracts
- A market related basic salary
- Business travel expenses or company car. This can be discussed.
- Laptop, cell phone, 3G card
- Membership to the company Provident Fund (compulsory)
- Membership to the company Medical Aid fund (optional)
- 15 days’ holiday per year.
If you feel you are the one, please forward your current CV and an accompanying letter explaining why you would be suitable for this role to: Riccardo Battaini – Managing Director – Came Bpt South Africa (Pty) Ltd – firstname.lastname@example.org
Please note applications submitted without a covering letter will not be considered.
During or after the first interview at the company HQ in Johannesburg, the candidates will be required to do a technical test to assess their knowledge and capabilities as well as their areas of strength and weakness.
Further information on the company and products can be found at:
Came Bpt South Africa: www.camebpt.co.za
Came Parkare South Africa: www.cameparkare.com/za
Came South Africa: www.came.com/za
CAME Group International Website www.came.com
BPT International: www.bpt.it